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Live Chat + SMS
Have you ever been on a company's website chatting with a support agent and then accidentally closed the tab or forgotten about the conversation? Once you realize your mistake it's usually too late and you have to start all over. What a waste of time for the business and the customer!
Learn more about how with Live Chat + SMS:
- Conversations started on web can be continued via SMS
- You can efficiently route conversations to the correct agents
- You can decrease unclosed conversations dramatically
- And much more